Apple Technical Specialist. Performed troubleshooting, diagnosis, and repair of apple macos and ios hardware and software for an average of 300 clients. Apple specialists promote and sell apple products in dedicated stores. As a technical specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with apple. Apple technical expert07/2017 to 04/2019 apple inc. Reseller based in the united states or canada which offered its line of hardware and software, service, and support for branded products, and was designated as specialist by the manufacturer. Technical specialist, 08/2014 to current apple, inc. Apple offers comprehensive hardware and software certification programs for business, education, and specialized professionals. Formerly named apple certified help desk specialist (achds), acsp certification is new for mac this certification addresses the technical skills needed by a mac os x specialist who works as a. Verified data integrity and accuracy. Working at apple was a great experience. There are always things to do and you can move to a different position. Worked with management to propose and implement proactive customer service solutions. Apple specialist was an independent apple inc. When a customer needs assistance. 341 reviews from apple employees about working as a technical specialist at apple.
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